Shopping
1. Standard Shipping
Delivery Time: 7–15 business days (varies by destination).
2. Express Shipping (DHL/FedEx)
Delivery Time: 3–7 business days (major countries).
3. Bulk Order Shipping
For Wholesale Clients: Customized logistics solutions (sea/air freight).
Contact: Email {xchair@xuanchanghair.com} for quotes.
Yes! We ship worldwide to bring our high-quality wigs and hair accessories to your doorstep.
We ship worldwide with reliable carriers to ensure your hair products arrive in perfect condition.
⚡ Express Options (DHL/FedEx):
5-8 business days worldwide
📦 Processing Time:
All orders ship within 1-2 business days after payment confirmation.
Payment
We have PayPal integration, or if you need larger orders, please contact us by email
Orders & Returns
Visit xchair@xuanchanghair.com
Browse products → Select color/length (for wigs) or style (for accessories)
Click "Add to Cart" or Checkout
Enter:
Shipping address (double-check for accuracy)
Contact email/phone (for tracking updates)
Choose payment method (Credit Card, PayPal, Wire Transfer)
1. Before Shipment (Fast & Free):
Email
xchair@xuanchanghair.com
within 12 hours of ordering with:
within 12 hours of ordering with:
➤ Order number
➤ Reason for cancellation
We’ll process refunds within 1 business day.
2. After Shipment:
Contact us immediately via WhatsApp [+86
13365300299] to intercept the package.
If unsuccessful, you may:
✓ Refuse delivery (unopened) for a full refund
✓ Return it (see our Refund Policy)
yes
✔ Save your address/payment details for faster checkout
✔ Track order history & request repeats easily
🔁 3-Step Return Process
1️⃣ Contact Us First
Email xchair@xuanchanghair.com within 7 days of delivery with:
Order number
Photos/video of the issue
Preference: Refund or Replacement
2️⃣ Get Approval
We’ll respond within 24 hours with:
✓ Return authorization (RMA number)
✓ Shipping instructions
3️⃣ Ship It Back
Send to: [Return Address] (provided in approval email)
Use a tracked method (e.g., DHL, FedEx) – we recommend insurance for high-value items.
