Frequently Asked Questions

Find answers about Xuanchang Hair’s premium human hair extensions, wholesale orders, OEM/ODM customization, private label services, production, and worldwide shipping.

Product Quality & Specifications

Are your hair extensions made from 100% human hair?

Yes. Xuanchang Hair specializes in 100% Remy human hair extensions with aligned cuticles, providing natural softness, shine, and reduced tangling.

Remy Hair refers to hair with aligned cuticles, while Double Drawn Hair contains a higher proportion of long strands for fuller, thicker ends. Our premium collections combine both features.

We manufacture Tape-In Extensions, Genius Wefts, Machine Wefts, Clip-Ins, Keratin Bonds, Nano Rings, Micro Rings, Ponytails, Human Hair Wigs, and other professional hair products.

 

With proper care, our premium Remy human hair extensions can typically last 6–12 months, depending on the product type, installation method, and maintenance.

 

We offer various lengths, 70+ hair shades, and multiple textures. Custom colors, lengths, weights, and textures are available depending on production requirements.

 

Machine wefts have a traditional sewn seam and are known for their durability, stable construction and broad market acceptance.

 

Genius wefts are thinner, flatter and more flexible, allowing them to sit closer to the scalp with less bulk. They are often selected by brands and salons looking for a lightweight, modern weft option.

Standard tape-in extensions use a conventional adhesive tab and are a widely used salon extension method.

 

Invisible tape-ins are designed with hair covering the tape area, helping the attachment blend more naturally with the client’s own hair. Product construction and specifications can be customized according to order requirements.

Yes. We recommend checking samples before confirming a large or customized order, especially when color, texture, weight, attachment construction or packaging must meet specific requirements.

 

Sample availability, cost and delivery time will be confirmed according to the selected products.

Yes. We support OEM and private-label projects for hair brands, distributors, wholesalers and salons.

 

Available services may include customized products, color matching, labels, logo packaging, inserts and other packaging details. Minimum order requirements depend on the product and customization involved.

Our Remy human hair extensions can generally be heat styled and may be colored by an experienced professional. However, bleaching, excessive heat and chemical processing may affect the color, texture and lifespan of the hair.

 

We recommend testing a small strand first and using suitable heat-protection and hair-care products.

Brush the hair gently before washing. Use lukewarm water and a mild, sulfate-free shampoo, then apply conditioner mainly to the mid-lengths and ends.

 

Avoid rubbing or twisting the hair. Allow it to air-dry whenever possible, and always use heat protection before styling. Proper care helps maintain the softness, appearance and usable life of the extensions.

Wholesale Orders & Samples

What is your minimum order quantity (MOQ)?

Our standard wholesale MOQ generally starts from 1 kg, depending on the product type and specifications. Flexible sample orders may be available.

Yes. We encourage customers to test samples before wholesale purchasing to evaluate hair quality, color accuracy, durability, and product performance.

Contact our sales team with your preferred products, lengths, colors, and quantities. We will provide a customized factory-direct wholesale quotation.

Yes. Mixed colors, lengths, and product styles can be arranged depending on stock availability and production requirements.

OEM, ODM & Private Label

Do you offer OEM and private label services?

Yes. Xuanchang Hair provides OEM/ODM manufacturing and private label solutions for hair brands, salons, wholesalers, and distributors worldwide.

 

Yes. We support customization of hair lengths, colors, textures, weights, weft designs, attachment methods, and other product specifications.

Yes. We offer custom branded boxes, labels, packaging bags, and other private label solutions to help businesses develop their own hair extension collections.

Yes. Our team can evaluate your samples, product designs, and technical requirements to develop customized hair extension products, subject to manufacturing feasibility.

Manufacturing & Quality Control

Are you a manufacturer or trading company?

Xuanchang Hair is a professional human hair extensions manufacturer with over 20 years of industry experience, providing factory-direct supply to international customers.

 

We follow quality control procedures covering raw hair selection, manufacturing, color matching, weight checking, and final inspection to support consistent product quality.

Yes. We welcome customers and potential business partners to arrange factory visits and learn more about our manufacturing processes and quality standards.

Production, Payment & Shipping

How long does production take?

Production time depends on product specifications, order quantity, and customization requirements. Our team will confirm the estimated lead time before production begins.

 

Our standard production payment arrangement is generally a 30% deposit, with the remaining balance paid before shipment. Terms are confirmed when the order is placed.

 

Yes. Xuanchang Hair supplies customers worldwide, including the USA, UK, and European markets. Express shipping options such as DHL are available.

 

DHL express shipping typically takes approximately 3–5 business days for eligible destinations after dispatch. Actual delivery times depend on customs clearance and local conditions.

Please contact our team with your order details, photos, or videos of the issue. We will review the situation and work with you on an appropriate solution according to the agreed order terms.